The Email Stack Built for Your Security Review

Regulated SaaS buyers need more than a fast send API. They need audit logs, data subject workflows, clear access controls, and a vendor team that can answer security questionnaires without hand-waving.

ApexMail now generates security-review evidence directly from the platform: SOC 2 control mappings, HIPAA BAA state, GDPR workflows, Trust Portal artifacts, subprocessor records, incident history, and SIG, CAIQ, and HECVAT answer packs.

SOC 2 Evidence — In Product

Control catalog and evidence workflows for access reviews, change logs, audit events, privacy controls, availability, confidentiality, and operational review.

HIPAA BAA Lifecycle

Enterprise BAA request, signing, countersigning, activation, termination, and hash-chained audit events are modeled as first-class workflows for regulated implementation review.

Questionnaire Automation

Authenticated Trust Portal routes generate SIG, CAIQ, and HECVAT answer packs plus a one-click security-review report with stable SHA-256 hashes and evidence manifests.

What “Compliance-Native” Actually Means

ApexMail is the email platform and the compliance evidence engine around that platform. The questionnaire generator pulls from live product sources instead of static sales copy: SOC 2 controls, Trust Portal documents, subprocessors, incident records, HIPAA BAA state, GDPR DSR workflows, and consent records.

Capability	Generic ESP	ApexMail
SIG answer pack	Manual spreadsheet	Generated from controls
CAIQ answer pack	Manual spreadsheet	Generated from controls
HECVAT answer pack	Manual spreadsheet	Generated from controls
SOC 2 evidence support	Static documents	Control/evidence workflow
HIPAA BAA lifecycle	Email thread	Signed workflow + audit log
Customer security report	Sales request	One-click hashed report
Trust Portal evidence	Status page only	Docs, incidents, processors

Built for the Security Questionnaire

The compliance service exposes authenticated admin routes for security review automation:

GET /v1/admin/trust/questionnaires/frameworks
POST /v1/admin/trust/questionnaires/sig/generate
POST /v1/admin/trust/questionnaires/caiq/generate
POST /v1/admin/trust/questionnaires/hecvat/generate
POST /v1/admin/trust/security-review-report

Each generated pack includes normalized questions, answers, answer status, confidence, owner, SOC 2 control mappings, Trust Portal evidence references, and a stable hash for audit trails.

Encryption: TLS in transit and encrypted storage controls
Access control: SSO/SAML, SCIM, API keys, IP allowlisting, and RBAC on higher tiers
Audit logs: API, configuration, and admin events with export workflows
Data rights: DSR lifecycle for access, erasure, portability, restriction, and objection
Security questionnaires: SIG, CAIQ, and HECVAT packs generated from live evidence sources
Regulated launch: Enterprise implementation review for HIPAA, residency, and custom deployment needs

Talk to Us

If your sales cycle ends with a security review, ApexMail can give your team a complete evidence story around email delivery. Request a Trust Portal preview.