Regulated Industries Email Solution
Regulated Industries
Transactional email can be part of a regulated workflow. ApexMail provides EU/EEA-oriented data-processing infrastructure, audit-capable plan features, and a documented procurement review process. Customers remain responsible for selecting a lawful configuration and meeting the requirements that apply to their use case.
Current Availability
| Capability | Current position |
|---|---|
| Data Processing Agreement | Available for review and execution |
| EU/EEA data residency | Available for the standard hosted service, subject to the applicable service terms |
| Audit logs | Included from Growth; expanded operational controls are available on Business and Enterprise |
| SAML SSO | Included on Business and Enterprise |
| Private Cloud / BYOIP | Enterprise contractual and technical review |
| HIPAA / BAA | Not currently offered |
Security and Data-Processing Review
ApexMail can help a prospective customer review the current DPA, subprocessor information, security overview, architecture material, and relevant service terms. A review does not create a certification, business-associate agreement, or contractual feature until it is explicitly approved in writing.
Implementation Considerations
- Confirm the intended data categories, retention requirements, and sending workflow.
- Review the current DPA, data-residency scope, and subprocessor information.
- Select a plan with the required runtime features and limits.
- For Scale or Enterprise, configure identity controls, audit review, and operational ownership as appropriate.
- Complete any security or procurement review before production use.
Important Limitations
- HIPAA availability and BAA execution are not currently offered.
- A DPA, data residency, or an Enterprise contract does not by itself make a customer workflow compliant with a particular law or standard.
- Private Cloud and BYOIP are reviewed per contract; published self-service pricing does not include a private-deployment price.
Next Step
Contact sales for a factual security, data-processing, and deployment review.