Enterprise Email Solution
Enterprise Email
ApexMail Enterprise is the contractual option for organizations that need high-volume transactional email, procurement support, or a deployment review. It is not a generic self-service Checkout plan: activation follows an executed order form or other approved billing arrangement.
Runtime Enterprise Catalog
| Item | Enterprise entitlement |
|---|---|
| Annual contract | from €17,500/year |
| Included email volume | 5,000,000 emails/month |
| API calls | Unlimited |
| Sending domains and team members | Unlimited |
| Event retention | 730 days |
| Included dedicated IPs | up to 3 (architecture-based) |
| Identity and audit controls | SAML SSO and audit logs |
| Deployment options | Private Cloud and BYOIP subject to contract and technical review |
| Support | Dedicated |
Catalog pricing is from €1,750/month (€17,500/year). Custom volume, private deployment, and professional-service pricing require a written proposal; they are not published self-service prices.
When to Contact Sales
Enterprise may be appropriate when an organization needs one or more of the following:
- Volume above the self-service Business plan.
- A signed order form, purchase order, invoice, or negotiated payment terms.
- A security, architecture, data-residency, or deployment review.
- Private Cloud or Bring Your Own IP planning.
- A contractual SLA or dedicated account coverage.
The sales team will confirm the available deployment model, support terms, data-residency scope, and any professional services before contracting.
Security and Compliance Position
- ApexMail supports GDPR-oriented data-processing workflows and provides a DPA.
- HIPAA availability is not currently offered. Do not send protected health information on the assumption that an Enterprise plan creates a HIPAA or BAA entitlement.
- Security questionnaires and documentation are reviewed case by case. Any commitment is effective only when included in the signed agreement.
Billing and Entitlement Lifecycle
Enterprise access is created through the approved contractual process. For self-service plans, a selected plan is only activated after Stripe confirms billing and ApexMail processes the verified subscription webhook. A Checkout completion page alone does not grant an entitlement.
Existing subscription changes and cancellations use the Stripe billing portal. Enterprise changes, renewals, and termination follow the signed contract.
Procurement Materials
Qualified prospects can request the current company profile, DPA, subprocessor information, security overview, architecture material, and SLA terms. Availability, confidentiality, and contract terms are confirmed during the review process.
Next Step
Contact sales to request an architecture and commercial review.