Analytics

What You Can Track

ApexMail exposes message-level analytics so you can follow delivery and recipient engagement without stitching together multiple systems.

• Delivery lifecycle events such as queued, delivered, bounced, and complained states.
• Engagement signals such as opens and clicks when tracking is enabled for the message.
• Event history queries through the events API for downstream dashboards or incident review.

How Teams Use It

• Confirm whether a production issue is a send failure, inbox-placement issue, or recipient-side engagement drop.
• Feed event history into customer support tooling, BI dashboards, or compliance audit trails.
• Compare delivery behavior across campaigns, transactional flows, and private cloud deployments.

Next Steps

• Use the API Reference to send a tracked message.
• Exercise a request interactively in the API Console.
• Pair analytics with Webhooks when you need downstream processing from delivery events.